Resume by Lucy – Review


Resume by Lucy believes that their personal approach towards their clients and quality of work is what sets them apart from everyone else in the business. For the resume and cover letter writing, their professional conduct a phone interview with their clients that lasts from about 30 to 60 minutes. In this time, the professionals ask a bunch of targeted questions which helps them design an amazing resume and cover letter that hiring agents would love to take a look at.

Apart from resume and cover letter writing, CSG also offers other career guidance services like career coaching, salary negotiation coaching, and interview coaching. Thus, you’ll be able to achieve everything you need to conquer the corporate world with this one place.

Lucy Smith founded the Resume by Lucy in 2000 and has made sure that it stays on the top ever since. Lisa is a certified professional resume writer (CPRW) and an authorized behavioral specialist as well. She is one of the best executive resume writers in the United States and is known for her work in the resume writing industry.

The two best-selling resume writing books, i.e. “Expert Resumes for Baby Boomers” and “Expert Resumes for College Students and New Grads” have featured her work as well. Apart from that, Lisa ia also a member of the Professional Association of Resume Writers/Career Coaches as well as the Career Management Alliance.

Quality of work

Resume by Lucy treats resume writing as a form of art and take their job very seriously. Which is why their resumes take time to prepare and cost more than many other in the industry. But, they take pride in their quality of work and assure that the hiring agents would love what they see in their resume, thus explaining the higher price. Their packages are follows:

  • Standard Resume – $159
  • Senior Professional Resume -$597
  • Executive Resume – $797
  • C-Level Resume – $997

Apart from resume writing, CSG also helps you with your job hunt needs. For further information, check out their website.

How Long does it take to deliver?

CSG takes a minimum of seven business days for any requested resume or cover letter. The reason for the longer time is their quality of work. However, if you’re willing to spend some extra money, they also provide services in 2-3 days. A 3-day rush service will cost you an extra $127 and a 2-day service would be an extra $227.

Customer Service and Payments

You can reach the office of Resume by Lucy from 8 a.m. to 5 p.m., Eastern Standard Time, from Monday to Friday. Apart from that, you’ll also find them on various social media sites, thus, giving you more areas to contact them. They’re also very prompt on their e-mails and reply within 24 hours, therefore, reaching them out is never a problem. However, the only issue with the customer service iis their phone support, which is in need of some improvements, and the unavailability of a live chat service.

The downside of the CSG website is that they do not list the payment options for their clients on it. It could be a turn off for the potential clients as knowing your available options for payments makes it a easier to go for an order.

User Interface

The CSG website is compatible with both PC browsers and mobiles, thus, you can always view it on the go. The loading time is less as well as it is very user-friendly.

Our Take

If you’re willing to spend more than $200 on your resume and cover letter, CSG should be your way to go. Their quality is unmatched in the field and they are super-efficient with their work. However, if you have lesser time on your hands and a low budget, you may not be able to opt for this.